Managed Desktop as a Service
Dizzion
The Only Pure-Play Managed DaaS Provider with Multi-Cloud, Contact Center & Compliance Specialization.
12+ years of singular Desktop as a Service focus. Frame platform across AWS, Azure, GCP, and IBM Cloud. Voice delivered inside the desktop stream for contact centers. HIPAA and PCI DSS compliance built into the managed platform. Concurrent licensing for shift workers and seasonal staff.
Industry Recognition & Certifications
Dizzion Services Portfolio
Managed desktop solutions for contact centers, regulated industries, and GPU-intensive workloads — all on a single managed platform.
Managed DaaS — Frame Platform, Multi-Cloud
Fully managed virtual desktops delivered on the Frame platform across AWS, Azure, GCP, and IBM Cloud. Browser-first architecture eliminates proprietary clients — users access desktops from any device. Concurrent licensing means you pay for active sessions, not named users, reducing costs for shift workers, contractors, and seasonal staff.
Contact Center & BPO DaaS
Specialized desktop-as-a-service purpose-built for contact center agents and BPO environments. Voice is delivered inside the desktop stream — a unique architecture that eliminates separate telephony infrastructure and ensures audio quality. Certified integrations with Five9, NICE, and Avaya ensure seamless compatibility with leading CCaaS platforms.
HIPAA & PCI-Compliant Virtual Desktops
Managed virtual desktops purpose-built for regulated industries including healthcare, insurance, and financial services. HIPAA and PCI DSS compliance is built into the managed platform with agent monitoring, session recording, DLP, and security enforcement. Simplifies compliance attestation and significantly reduces audit scope for covered entities.
GPU Desktops for Graphics & AI Workloads
High-performance GPU-accelerated virtual desktops for creative professionals, data scientists, and AI/ML engineers. Supports 3D rendering, CAD, video production, data analytics, and deep learning model training. GPU resources are dynamically allocated — no expensive local hardware procurement or refresh cycles required.
Cosmos Control Center — Monitoring & Analytics
Proactive end-user experience monitoring platform that identifies latency, connectivity, and performance issues before users report them. Cosmos provides granular visibility into desktop session quality across all endpoints, networks, and cloud regions. Enables IT teams to resolve issues proactively, dramatically improving user satisfaction and reducing helpdesk ticket volume.
Why Dizzion
Six reasons enterprises choose Dizzion over general-purpose cloud providers and DIY desktop virtualization platforms.
12 Years of Singular DaaS Focus
Dizzion's exclusive focus on Desktop as a Service for over 12 years means no distractions from ancillary product lines. Every engineer, support team, and process is built around managed DaaS — a depth of specialization that general IT providers cannot match when competing for enterprise desktop workloads.
Voice Delivered Inside the Desktop Stream
Dizzion's unique architecture delivers voice inside the desktop stream — eliminating separate telephony infrastructure in contact center environments. This reduces deployment complexity, lowers infrastructure costs, and ensures audio quality is managed as part of the unified desktop experience.
True Multi-Cloud — Zero Vendor Lock-In
Deploy managed desktops on AWS, Azure, GCP, IBM Cloud, or Nutanix — or span multiple clouds simultaneously. Dizzion manages the underlying infrastructure regardless of which cloud you choose, and concurrent licensing means no commitment to named users. Move workloads as your business evolves without renegotiating contracts.
Compliance Built Into the Platform
HIPAA and PCI DSS compliance is embedded in the Dizzion managed platform — not added as an overlay. Built-in agent monitoring, DLP, session recording, and security enforcement reduce the compliance attestation burden. Healthcare and financial services organizations deploy regulated desktops in days rather than months.
GPU Acceleration for Modern Workloads
GPU-accelerated virtual desktops for graphics-intensive applications, AI/ML workloads, and data analytics — workloads traditionally requiring expensive local hardware. GPU resources are dynamically allocated and managed, eliminating capital expenditure and maintenance overhead of on-premises GPU servers.
Cosmos — Proactive Experience Monitoring
Cosmos Control Center provides unique visibility into end-user desktop experience quality across all endpoints, networks, and cloud regions. Issues are identified and resolved proactively before users notice them, dramatically improving satisfaction scores and reducing helpdesk ticket volume.
Fit Guide
Is This the Right Provider for You?
Best For
- Mid-market to large enterprises replacing on-premise ACD or siloed contact center infrastructure
- Businesses needing AI-powered agent coaching, real-time call summarization, and workflow automation
- High-volume outbound sales, collections, or appointment-setting teams with compliance needs
- Healthcare contact centers requiring HIPAA-compliant call handling and EHR system integration
May Not Be Ideal If
- Businesses without dedicated customer service or contact center agents handling inbound/outbound contacts
- Very small teams (under 5 agents) with simple phone answering needs that don't require routing logic
- Organizations currently locked into on-premise ACD contracts with no near-term flexibility to transition
Dizzion — Frequently Asked Questions
Common questions about Dizzion managed DaaS, licensing models, compliance, and deployment timelines.
Source Dizzion Through Fibi
Fibi sources Dizzion DaaS at negotiated rates for contact centers, healthcare organizations, and regulated enterprises. Our advisory is free — funded by Dizzion from their existing sales budget, never from your invoice.
Fibi is an independent technology advisor comparing 300+ providers. We recommend what fits your business — not what pays us more.