Unified Communications for Business —
Compare 40+ Vendors, Get Negotiated Pricing

VoIP (Voice over Internet Protocol) is the technology that carries voice calls over the internet. UCaaS is a broader platform that includes VoIP calling plus video conferencing, team messaging, file sharing, and collaboration tools — all from a single vendor. Most UCaaS platforms are built on VoIP infrastructure.

UCaaS pricing varies by platform, feature tier, and seat count. Basic voice-only plans are the lowest tier; standard plans with video and recording are mid-tier; premium plans with analytics and CRM integrations are the highest tier. Fibi typically negotiates 15–25% below published list pricing, especially on multi-year commitments.

Yes. All UCaaS platforms support number porting — the process of transferring your existing phone numbers from your current carrier to the new platform. Porting typically takes 2–4 weeks. Fibi manages this process on your behalf, including coordinating with your current carrier to prevent service interruptions.

A typical migration runs 4–8 weeks: 1–2 weeks for vendor selection and contract signing, 2–4 weeks for number porting, and 1–2 weeks for configuration, integration setup, and staff training. Most migrations cause zero downtime when planned correctly. We manage the cutover schedule to ensure continuity.

Fibi works with 40+ UCaaS vendors including RingCentral, Zoom Phone, Microsoft Teams (via Operator Connect and Direct Routing), 8x8, Dialpad, Vonage Business, Cisco Webex, Nextiva, GoTo Connect, and many others. We have no preferred vendor — our recommendation is based on fit for your team size, industry, and integration requirements.

Yes. International DIDs (local numbers in other countries), toll-free numbers, and international calling plans are all within scope. Fibi evaluates vendors' international capabilities and pricing as part of the comparison process.