Legal

Terms of Service

Last updated: March 27, 2026

1. Acceptance of Terms

By accessing or using the Fibi B2B website at fibi.live (the "Site"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, please do not use the Site. These Terms apply to all visitors, users, and businesses that access or use our services.

These Terms constitute a legally binding agreement between you and Fibi LLC, a California limited liability company ("Fibi," "we," "us," or "our").

2. Description of Services

Fibi provides a free telecom advisory and brokerage service for businesses. Our services include:

  • Analyzing your business connectivity needs based on information you provide
  • Comparing internet, voice, SD-WAN, cybersecurity, and related services across 300+ carriers
  • Presenting carrier options and pricing relevant to your business address
  • Facilitating introductions and negotiations between you and selected carriers
  • Providing ongoing account management and support after a carrier contract is signed

Our advisory services are provided at no cost to you. Fibi is compensated by carriers through commissions paid after a contract is executed. This compensation does not influence the objectivity of our recommendations — we are contractually obligated to act in our clients' best interests.

3. No Guarantee of Pricing or Availability

All pricing, availability, and service information presented on the Site or provided by Fibi advisors is for informational purposes and based on data available at the time of inquiry. Carrier pricing and service availability change frequently and are subject to carrier approval at your specific address.

Fibi does not guarantee that any quoted price or service will remain available, that a carrier will approve your application, or that service will be delivered within any specific timeframe. Final pricing and terms are governed solely by the agreement between you and the selected carrier.

4. Your Responsibilities

By using the Site and our services, you agree to:

  • Provide accurate, current, and complete information when submitting a quote request
  • Notify us promptly if any information you have provided changes
  • Use the Site only for lawful business purposes
  • Not attempt to reverse-engineer, scrape, or otherwise extract data from the Site
  • Not use automated tools to submit requests or access the Site at scale
  • Not impersonate any person or entity or misrepresent your affiliation with any organization

5. Intellectual Property

All content on the Site — including text, graphics, logos, icons, images, and software — is the property of Fibi LLC or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any portion of the Site without our prior written consent. You may view and print pages for personal, non-commercial reference only.

6. Third-Party Links and Services

The Site may contain links to third-party websites or services (including carrier websites) that are not owned or controlled by Fibi. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

7. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components, or that defects will be corrected.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FIBI LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE OR SERVICES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITY — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed $100 USD or the amount you paid us in the three months preceding the claim, whichever is greater.

9. Indemnification

You agree to indemnify, defend, and hold harmless Fibi LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Site or services; (b) your violation of these Terms; or (c) your violation of any third-party rights.

10. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Site shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction in those courts.

Before initiating formal legal proceedings, you agree to first contact us at [email protected] and give us 30 days to attempt to resolve the dispute informally.

11. Changes to These Terms

We reserve the right to update these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Contact Us

If you have questions about these Terms, please contact us:

(888) 808-0501
6005 Vineland Ave Ste 112, North Hollywood, CA 91606